VIP Vape store Pakistan

About Us

A Few Words About

FROM THE BEGINNING

Founded in 2016, Vape Store by VIP is the absolute premier online vape store offering an industry leading selection of electronic cigarettes, e-liquids, and accessories. Our friendly and knowledgeable customer service team is always ready to provide the best customer service experience to ensure you find what you’re looking for. We guarantee our vaping gear shop products to be 100% genuine and the lowest possible price. We are so confident in our selection and customer service, we offer our customers a 3 days refund policy.* We are proud of our offer for three simple reasons: quality, selection, and price. In our e cigarette shop, you can find all your favorite electronic cigarette brands and accessories in one location.

We also stock some of the most popular and industry standard brands and products such as the Uwell caliburn pod Kits, the vaporesso, the SMOK, JUUL & MYLE, Voopoo, Geek vape, InnokinJoy etech, Vandy vape, Aspire, Sakerz, K25 battery, Haiz Pod, Wotofo, Zeltu, Asmodus,My Blu, demon killer, Dotmod DotAio, Elf bar,Geek bar, Hyppe , Molicel, Panasonic battery, Relx podTecc vape and many more. Make us your selected e-cig store online and choose from our product offerings that contain everything from the affordable to the exotic! From starter kits to high-end RDAs, Sub-Ohm Tanks, and Premium Box Mods, we are proud to offer it all! Lastly, we carry an extremely diverse and large selection of E-Liquids and nic salts including brands like Nkd 100 E-Liquid, Veptesia, The High drip E-Liquids, Vgod nic salts E-Liquid, and many more!

A NEW EXPERIENCE

  • We specialize in selling Electronic Cigarettes, E-Liquids and Accessories at the best deal possible.
  • We guarantee our products are 100% authentic and fresh from the manufacture. We are authorized retailer & whole seller from all products manufactures we carry. If you find out products are not authentic or not fresh, we will issue you a full refund. (Please see our full return policy for more detail)
  • We care about our customer, therefore we offer the state of the art customer service. Our friendly and knowledgeable customer service team will answer any question you may have regarding our products and services.
  • We send out weekly newsletters to keep your up to date with the most current promotion we have so you can use the extra saving for something else.
  • All of our inventories are stored securely in our temperature controlled warehouse to ensure freshness.
    Your privacy is our NO.1 priority.
  • We never share your personal information.

OUR MISSION

Customer Care

Take care the customers in any way possible.

Best Quality

Provide the highest quality products possible.

Best Offers

Bring the best quality products at the lowest possible price

Shipping

Shipping our product anywhere in Pakistan

SHIPPING

Domestic or local Shipping


Processing 

All orders have a processing time of 24-72 hours regardless of shipping method selected. All transit times are counted in business days (Monday- Friday). Pick-up day is counted as Day 0.

Please Note: We do not process orders on weekends and major holidays. Any orders placed at this time will continue processing the following business day. 

Order Tracking: 

While we strive to offer the most expedient and reliable service, Vape Store Pakistan does not and cannot guarantee transit and delivery times. After placing your order, your tracking number will be sent to the email address or mobile number specified on your account.

Delivery to Shipping Forwarder: 

Vape Shop strives to ensure that all orders go out in a perfect condition to offer the best customer experience. For customers choosing to ship their order to a mail or freight forwarding service this guarantee is voided once the package arrives safely and undamaged with the forwarding service’s address. These services typically repackage our products. Therefore, we cannot be held responsible for damages, missing items and/or other issues that occur after initial delivery. Once the order has arrived safely to the shipping address provided on your order, Vape Store is no longer responsible for the delivery of and/or condition of the order, including but not limited to issues with loss, damages and breakage, customs seizure, missing items, etc. 

Order Discrepancies: 

If your item was damaged, missing, or incorrect you must email us within 48 hours of the packages delivery. Once your claim has been submitted, reviewed, and approved, we will assist you with correcting this issue. 

Canceling and Altering Orders: 

Orders may be edited up to 60 minutes after being placed. After that time, please contact our Customer Service Team immediately if you wish to make a change on your order. 

Due to the volume of orders Vape Store receives and in our efforts to provide the most expedient service to our customers, once an order has been placed, we cannot guarantee that it can be altered, changed, or canceled upon your request.

Refund policy:

Shipping charges are non-refundable. Refunds are only applied to items that are returned to our warehouse. If the return of your package incurred any type of return fees, those charges will be deducted from your refund for the returned items.

Broken devices, unsealed devices and unsealed flavors cannot be returned or exchanged, All devices are branded with official sealed packaging by company and warranty card in packaging but official it cannot be claimed in Pakistan but yes in case of any defective machine we will consider it to replace after submitting your proper proof by video and in this case all shipment expenses bear by your side. Our team have the right to consider your request and decide to take it return or not.

Change of mind, colors issue, external battery not supported issue, coil leakage, coil burn problems will not consider and entertain

We check all information on our website very carefully. However, an occasional error may occur, or manufacturers might update information we are unaware of. We reserve the right to correct inaccurate information and are not responsible for typographical errors.

Payment Options:

 For the first time in vaping industry vape store offering services with cashless delivery or cash on delivery both. If you want to pay online or transfer money through bank account we deal with that, you just have to place the order with non-cash delivery option and then transfer money of selected item and take screen shot after transfer and send us at our whatsapp number with order details, how simple is that !

Note:

  • Order will be automatically cancel if you do not pay online or transfer money within 24 hours after order confirmation
  • Order will not process till your order details matched with the transfer money
  • Transfer money should be accurate and should match with the product price you have ordered
  • In appropriate transfers and low amount compare to the ordered amount will not be entertained and vape store will not be liable to pay back that amount
  • Order will not process until confirmation from customer through whatsapp or email
  • company will not liable for the network error or errors by the banking sectors the order will not process until it gets the payment or valid email by the bank for less error its more better to text us before transferring the payment

HOLIDAYS

Wow ! We entertain our customers 364 days means a whole year with no holiday except Youm e Ashura ( 10th Muharram )